About Us

Make sure to look through all of our listings & favorite our store, so you can keep up with our most recent listings. You can also keep up with us on Pinterest, and Instagram.
Don't see exactly what you're looking for or want a product changed to your specifications? We will try our best to accommodate your custom orders. Please message us to discuss your custom orders or with any other questions. We do not exchange or take returns due to out of stock and seasonal inventory for any reason!!
Thank you for visiting our store!

Gavin's Allye Designs does NOT accept returns or give refunds! Once your purchase is made it CANNOT be canceled for any reason.

We will make your order according to your specifications. Because the product is completely personalized, we can NOT accept returns or give a refund, so please check your order for correctness or message us with any questions before submitting your order.

We want to ensure your complete satisfaction. If you are unsatisfied with your order, please contact us within 2 days upon receiving your order and we will try our best to resolve any problems.

Gavin's Allye Designs does NOT accept returns or give refunds!
If there is an error on the shop's part we will gladly send you the corrected item after we receive the incorrect item back at the shop. Colors can vary from monitor to screen please look at your item on several different screens to make sure it is the color you want.

We will not cancel or refund an order unless there is an error on our part. If you order it the transaction is final. Again, once a purchase is made you will not be able to cancel for any reason so please check your order to be sure.

There are no refunds for not reading our shop policies and announcements before ordering as ship dates are also listed on your order at checkout.

-Click "Your Account" in the upper right corner of your screen
-Select "Purchases and Reviews"
Find your order with Gavin's Allye Designs, and you'll be able to see whether your order is pending or shipped (and when it is scheduled to ship).

We use USPS First Class or Priority Mail Priority Express is also available during checkout.

You will receive an email from Etsy when the item(s) have shipped.

We are not responsible for items that are lost during shipping. Once we leave the package at the post office we have no control over delivery. If your tracking information states that an item has been delivered but you have not received it please contact your local post office.

All orders will ship to the shipping address you've set up with your Etsy account unless you specify otherwise at checkout, so please make sure you have the correct address listed, and that it is spelled correctly. We cannot be responsible for orders shipped to incorrect addresses because of spelling errors or an incorrect address listed on your Etsy account. If you have placed an order with incorrect shipping information, please message us as soon as possible so that we may correct the address before shipment.

Please list all the information requested in the notes to seller.
The average turnaround time on items is assumed once the completed information for an order is received. If the information is missing, we will attempt to contact you through Etsy. Once the missing information is received, the turnaround time starts over.